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Tuesday, November 5th, 2024 8:02 PM

Audio on MSNBC

The sound on MSNBC from my cables consistently goes on and off.  It will stay on for a couple of hours, then goes silent.  If I change the channel then go back to MSNBC it comes back on.  This doesn't seem to happen with any other channels.  It's quite annoying.  

Please advise if anything can be done to fix this.

Official Employee

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912 Messages

1 day ago

 

user_ijhue7 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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