user_fnw0c8, Hi there! Thanks for reaching out. I can understand the importance of being able to watch your favorite network without the audio going out. You've come to the right place. We are a dedicated team of experts who specialize in resolving audio issues such as this over social media. We can help. To get started, are you experiencing this issue while streaming on a mobile device? If you are experiencing this on your TV box, please feel free to visit this link here to check out some troubleshooting steps to try for resolving audio issues.
XfinityGabriel
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