U

Visitor

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1 Message

Tue, May 11, 2021 9:01 PM

Atl hawks games not being televised

Channel 402 says Atlanta Hawks are on but it’s Memphis Grizzly games...why?

Responses

ThatDonGuy

Problem Solver

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464 Messages

1 m ago

Channel 402 could be anything. (For example, where I live, it's ESPNews.)

Two questions:
One - what is your ZIP code (so I can determine if you live in the Hawks "zone" or not);

Two - according to your guide, what channel is 402? Is it Bally Sports Southeast? Bally Sports South? Something else?

Official Employee

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142 Messages

1 m ago

Hello, @user_b3bb6b; I'm sorry to hear about the wrong game being listed on channel 402. Are you still seeing incorrect information listed on that channel? Did you try any troubleshooting steps like resetting the box or restarting it when the issue was occurring?

I am an Official Comcast Employee.
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