Hello, @user_b3bb6b; I'm sorry to hear about the wrong game being listed on channel 402. Are you still seeing incorrect information listed on that channel? Did you try any troubleshooting steps like resetting the box or restarting it when the issue was occurring?
Responses
ThatDonGuy
Problem Solver
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466 Messages
1 m ago
Channel 402 could be anything. (For example, where I live, it's ESPNews.)
Two questions:
One - what is your ZIP code (so I can determine if you live in the Hawks "zone" or not);
Two - according to your guide, what channel is 402? Is it Bally Sports Southeast? Bally Sports South? Something else?
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ComcastKaitlan
Official Employee
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146 Messages
1 m ago
Hello, @user_b3bb6b; I'm sorry to hear about the wrong game being listed on channel 402. Are you still seeing incorrect information listed on that channel? Did you try any troubleshooting steps like resetting the box or restarting it when the issue was occurring?
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