npd424's profile

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165 Messages

Monday, March 14th, 2022 10:22 PM

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As part of a bulk contract can we raise our level to get more stations even a a higher cost?

Can we pay more to get more stations as part of Bulk Xfinity?

Thank you

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Gold Problem Solver

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358 Messages

4 years ago

Hi! Thank you for your message here. The bulk services varies on what the location you live in allows for their tenants to have and if they can upgrade services to even add services to their existing plans. We do generate or create the contract we just provide the service. Do you live in an HOA community or apartment complex?

Contributor

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165 Messages

4 years ago

Thank you for that.

I do live in Leisure World Maryland in a high-rise and on the fifth floor. If you have any questions please feel free to ask me.

we were interested in expanding how old viewing pleasure but needed more information. thank you

Gold Problem Solver

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358 Messages

You must have a nice view! =) You are welcome and no problem! We are always here to help you! I can take a look to see what options are available to you if you like. Usually the place will have an account manager that handles specific concerns like these but like I mentioned I can help if you want me to look into this more for you.

I no longer actively support the Xfinity Forum or work for Comcast. 

Contributor

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165 Messages

I should have thought before writing. We must have someone we can turn to on the grounds to answer the questions like this. I will pursue that . I'm sorry I took up your time but I do appreciate your offer.

Gold Problem Solver

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358 Messages

There's no trouble at all that is what we are here for to help you. I can still look up to see the what options are available to you and see what can be added like I mentioned. If you ever need help from us again we are always here 24/7! Take care and if you change your mind just send over your name and address to get started.=) 

I no longer actively support the Xfinity Forum or work for Comcast. 

Expert

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34.4K Messages

@npd424​ Never feel like you're taking up anyone's time when you have a legitimate question to ask, even when the answer gets dropped in your lap before someone responds.  It's why we're here, and have been for 20 years or so.  😉

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Contributor

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165 Messages

4 years ago

Do you now if there is a Comcast rep or someone I can speak with. Most here have no knowledge of Comcast.

I just wanted to know IF we had the option to raise our tier to get more stations as part of bulk if we chose to do so.

TY

Expert

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34.4K Messages

@npd424​ Since you're in a high rise with a bulk agreement that would be something you would need to ask the management.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Contributor

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110 Messages

4 years ago

I live in a condominium and our homeowners association has a bulk contract with Comcast and I have added additional channels to what is part of the bulk package with no problem and I have done so for years. This includes the pay for view sports packages such as Center Ice and Extra Innings and this past year I added ESPN+ although you order that directly from and are billed by ESPN. Comcast only provides the app on their X1 box. I also get Peacock at no additional charge. 

 

Since I have been able to add additional channels to the bulk package I would presume that it is possible to do so elsewhere.  

Contributor

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165 Messages

4 years ago

Thank you very much for your help and advice; I will ask my central office.

Contributor

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110 Messages

@npd424​ 

I should said that I do have pay the additional costs for the channels that I have added to the channels that are part of the bulk contract but for me it has been worth it.  

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