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1 Message

Friday, March 17th, 2023 10:51 PM

Closed

APTK

What has happened to APT Kids?  The Create channel has been duplicated on this channel for over a week.  I contacted APT and was told that it is a problem with my cable provider.  Every time I call Comcast I get technical services who reset my cable box as if something is wrong on my end but it is happening on everyone’s box that I know who has Comcast.  WHY CAN’T THEY FIX THE PROBLEM?

Problem Solver

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1.4K Messages

2 years ago

@user_757680 Hello, sorry to hear you are having issues with this channel. I can certainly look into this on our end. 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

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