Orlando10's profile

New Poster

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4 Messages

Thursday, July 3rd, 2025 11:11 PM

American Crimes Network

Our channel guide says channel 220  is American Crimes network, but when you go to the channel it’s DABL. Is the channel being changed or is the guide wrong?

Official Employee

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2.5K Messages

1 day ago

 

Thank you for reaching out for help with your channel guide, Orlando10! To be sure I understand, is there a show or program displayed incorrectly? Have you tried troubleshooting using the Xfinity app?

 

New Poster

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4 Messages

The cable guide description and listed shows are for the American Crimes  network, but when you put the channel on it’s has different shows with the call letters DABL.

Official Employee

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2.3K Messages

 

Orlando10 I'm not able to find any information on either Network. Let me check the local listings to see if I can find more information for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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