4 Messages
All streaming services freeze after ads...
Hi. First of all, I wasn't sure exactly where to post this. We are unable to use any of our streaming services: Disney+ Hulu, HBO Max, Netflix, etc. because as soon as they go to their first ad while watching, the app freezes(it doesn't matter which app it is), and we have to hit the "back" button and restart the program and hope that it continues to work....most of the time it doesn't, it just stays frozen. This has been occurring for several months. How can this be resolved? Thank you.
XfinityAngie
Official Employee
•
2.6K Messages
2 hours ago
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