Locutus65's profile

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3 Messages

Sun, Jan 26, 2020 2:00 PM

AHC - American Heroes Channel 338 - Volume less than 1/2

ALL other channels are fine. 

This is Not a TV issue as it happens on all TVs.

The AHC channel volume is less than 1/2 what the rest of the channels are. 

 

Reason?

Responses

Rustyben

Expert

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24.1K Messages

2 y ago


@Locutus65 wrote:

ALL other channels are fine. 

This is Not a TV issue as it happens on all TVs.

The AHC channel volume is less than 1/2 what the rest of the channels are. 

 

Reason?


I don't have that channel number to test but please note that comcast does not do other than carry the streams (audio), the producers record the audio and it passes to you unchanged as a digital stream. would you check to be sure your streaming device has SAP turned off? also be sure descriptive video is turned off. both can present normal audio as much reduced volume since no SAP is available in many cases.

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