What do you mean by "subscription to the Big 10 channel"? If you got it online, you may have a subscription to something called "Big Ten Plus" (or "B1G+"), which is a streaming service that is completely separate from Xfinity, and I don't think you can access it through your TV - only through your computer / phone / tablet.
Big Ten Network is something different; that is the channel that a lot of Xfinity customers have, but there is no guarantee that you live somewhere that carries it. There was a rather large fight between the network and Comcast when it expanded out west after Washington, Oregon, USC, and UCLA were added to the conference, that involved, among other things, what states would get the channel.
Thank you for reaching out @user_ne1ep2 Are you getting an error message on any of the channels that are included? The link: https://www.xfinity.com/support/articles/id11-channel-lineup can be helpful in locating your channel lineup for your address.
westwayneguy88888
Contributor
•
214 Messages
10 days ago
tune into that channel on your cable box.
what channel is BTN in your area?
0
0
ThatDonGuy
Problem Solver
•
822 Messages
10 days ago
What do you mean by "subscription to the Big 10 channel"? If you got it online, you may have a subscription to something called "Big Ten Plus" (or "B1G+"), which is a streaming service that is completely separate from Xfinity, and I don't think you can access it through your TV - only through your computer / phone / tablet.
Big Ten Network is something different; that is the channel that a lot of Xfinity customers have, but there is no guarantee that you live somewhere that carries it. There was a rather large fight between the network and Comcast when it expanded out west after Washington, Oregon, USC, and UCLA were added to the conference, that involved, among other things, what states would get the channel.
0
0
XfinityDena
Official Employee
•
3K Messages
8 days ago
Thank you for reaching out @user_ne1ep2 Are you getting an error message on any of the channels that are included? The link: https://www.xfinity.com/support/articles/id11-channel-lineup can be helpful in locating your channel lineup for your address.
0
0