No, you cannot add just one channel to your lineup; you would have to upgrade to or add that tier in order to get it. Unless, as @ThatDonGuymentioned, it is a premium channel.
Hey there @woodydeaux! Usually only premium channels can be added on a single channel add on. Send us a DM and we can get you more information.
• Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
If it's a premium channel you are able to add that.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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@user_c9a72f, Which channel are you looking to add? There are very specific channels that are available ala carte. All other programming is available through our package options. Can you provide more details of what you are looking for so that we can get you the assistance that you need?
Accepted Solution
Again
Expert
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30.9K Messages
1 year ago
@woodydeaux
No, you cannot add just one channel to your lineup; you would have to upgrade to or add that tier in order to get it. Unless, as @ThatDonGuy mentioned, it is a premium channel.
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ThatDonGuy
Problem Solver
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766 Messages
1 year ago
Depends on the channel, but unless it's something like HBO, the most likely answer is, no. Which channel do you want?
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CCSelena
Problem Solver
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892 Messages
1 year ago
Hey there @woodydeaux! Usually only premium channels can be added on a single channel add on. Send us a DM and we can get you more information.
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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0
user_c9a72f
Visitor
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1 Message
1 year ago
Why can I not add this one channel
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