Visitor
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1 Message
Activate peacock
I have tried activating Peacock, which is included in my NOW TV package, but when I hit the activate button instead of asking me to confirm my email address and password it just takes me to the NBC page. Is this something I have to do on my tv or can I do it online?
XfinityEmilyB
Official Employee
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2.5K Messages
3 months ago
1. Go to xfinity.com/yoursubscriptions and log in to your account with your primary Xfinity ID and password.
- Note: If you don’t see your Peacock subscription listed, go to xfinity.com/activate-peacock.
2. You’ll reach the Xfinity StreamStore, where you can easily activate and manage your streaming subscriptions.
3. Click Activate next to Peacock Premium.
4. Enter the email address you want to use for your Peacock account. Then, click Continue.
5. Create your Peacock password and provide other account details. Then, click Activate.
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Melissa18123
Visitor
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1 Message
3 days ago
I am having issues activating peacock. I am supposed to have it free with my internet but when I go to the activation page it tells me I am not eligible and my subscription page does not show it listed and tells me I have to buy it. I have called multiple times. I was last told that there was an internal issue with the system and your engineers were working on fixing it. this was mid week last week. I was told by Friday possibly. I was to get notified when it was fixed but nothing so far. Terrible customer service and clearly not well trained. Every time I speak with someone it is a different story.
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