Tue, Dec 14, 2021 6:41 PM
Hi is there a date when ACCN will be available for Xfinity Customers? I have heard it was coming, but I have not been able to see a date. Thanks
Hace 5 m
@sriv94 Thank You. I hope so
Getting it now on 1325.
How do you get ACCNX?Aren't both suppose to be available with cable box ?Called customer service even tech support they said it looks like they don't carry it now Am I missing something ?Do they know what they are doing ? I thought agreement was for both platformsACCN andACCNX?Any information on this
Good question! The only thing I have been able to find was just for ACCN. At this time it doesn't look like we have ACCNX, but you are welcome to let us know if you think we need to add that as well. At the bottom of our homepage, you can find a "submit feedback" tab and we are happy to listen and look into it for you! If you have any other questions, feel free to reach out to us here in a DM as well! You can do that by following these directions:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
You need to add ACCNX as I have noticed the same problem as user cd 5524 visitor.Also noticed that ESPN you can't log in using Xfinity as provider to access either ACCN or ACCNX .I also had tried to go to the ESPN app on Comcast saying maybe this is the way you would have to access ACCNX,but that also said provider doesn't service it.I have now read a message posted 5 days ago from contributor billmich8888 saying in January sometime Xfinity customers will be able to access ACC network and ACCNX on the app and website.They we're having issues.So possibly will Xfinity allow access through their ESPN sports app as listed on Xfinity to get ACCNX or will they place their own access for a ACCNX listing if it a chanel listing as 1325 for ACCN but a separate listing in there sports apps saying ACCNX .Hopefully in January sometine as ESPN straightens out issues on their end that Xfinity would finally straighten out theirs in regards to this whole question
HEY EVERYONE, I just got off of an informative chat with ESPN
THIS IS A KNOWN ISSUE AND THEY TOLD ME THAT ALL XFINITY CUSTOMERS WILL BE ABLE TO ACCESS ACC NETWORK (and ACCNX) ON THE APP AND WEBSITE "SOMETIME IN JANUARY"
and yes, caps were done on purpose to get attention
Let’s not rush into anything. They’ve only had about 2 years to figure this out.
@jevans1204 correct, ESPN should have had this ready to go, ESPN dropped the ball here