U

Visitor

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3 Messages

Tuesday, December 14th, 2021 6:41 PM

Closed

ACCN

Hi is there a date when ACCN will be available for Xfinity Customers?  I have heard it was coming, but I have not been able to see a date.  Thanks

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Contributor

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113 Messages

4 years ago

Supposedly 12/22/21.

Visitor

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3 Messages

@sriv94 Thank You.  I hope so

Contributor

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113 Messages

Getting it now on 1325.

Visitor

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2 Messages

How do you get ACCNX?Aren't both suppose to be available with cable box ?Called customer service even tech support they said it looks like they don't carry it now Am I missing something ?Do they know what they are doing ? I thought agreement was for both platformsACCN andACCNX?Any information on this

Problem Solver

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729 Messages

Good question! The only thing I have been able to find was just for ACCN. At this time it doesn't look like we have ACCNX, but you are welcome to let us know if you think we need to add that as well. At the bottom of our homepage, you can find a "submit feedback" tab and we are happy to listen and look into it for you! If you have any other questions, feel free to reach out to us here in a DM as well! You can do that by following these directions: 

To send a direct message you may need to:

Click "Sign In"

Click the "direct message" icon

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

I no longer work for Comcast.

Visitor

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2 Messages

You need to add ACCNX as I have noticed the same problem as user cd 5524 visitor.Also noticed that ESPN you can't log in using Xfinity as provider to access either ACCN or ACCNX .I also had tried to go to the ESPN app on Comcast saying maybe this is the way you would have to access ACCNX,but that also said provider doesn't service it.I have now read a message posted 5 days ago from contributor  billmich8888 saying in January sometime Xfinity customers will be able to access ACC network and ACCNX on the app and website.They we're having issues.So possibly will Xfinity allow access through their ESPN sports app as listed on Xfinity to get ACCNX or will they place their own access for a ACCNX listing if it a chanel listing as 1325 for ACCN but a separate listing in there sports apps saying ACCNX .Hopefully in January sometine as ESPN straightens out issues  on their end that Xfinity would finally straighten out theirs in regards to this whole question

New Poster

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6 Messages

4 years ago

Let’s not rush into anything. They’ve only had about 2 years to figure this out.

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