I just contacted Xfinity and this is what I was told. Then the agent ended the chat and did not even let me respond. Nor did he actually do anything about a refund. Guess we’ll be finding a new provider. In the world today with all of the options, no one has to put up with this.
“As a customer myself, I understand the value of stable services, and we are extremely sorry for this issue.
However, the partnership with the channel lineup has been canceled, and the ABC channel will be removed from the cable. It will not return with Xfinity. I sincerely apologize for this, but we can assist you with a refund for this channel. Thank you so much for choosing Xfinity! Have a great day, and I hope your day ends on a positive note.
user_9ffa05
Visitor
•
2 Messages
2 hours ago
I just contacted Xfinity and this is what I was told. Then the agent ended the chat and did not even let me respond. Nor did he actually do anything about a refund. Guess we’ll be finding a new provider. In the world today with all of the options, no one has to put up with this.
“As a customer myself, I understand the value of stable services, and we are extremely sorry for this issue.
However, the partnership with the channel lineup has been canceled, and the ABC channel will be removed from the cable. It will not return with Xfinity. I sincerely apologize for this, but we can assist you with a refund for this channel. Thank you so much for choosing Xfinity! Have a great day, and I hope your day ends on a positive note.
Bhumi left the chat.
Live chat ended.
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