Visitor
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1 Message
ABC affiliate no longer available
Our household has been watching ABC/WXYZ channel 7 for over 30 years , my wife specifically watches GMA and our local news coverage. To suddenly not have access to LIVE broadcasts through our Xfinity account is not acceptable. Please return the ABC channel to your available channels. Thank you for putting your attention to this concern.
user_56f3af
Visitor
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16 Messages
5 days ago
AND,to have taken this action, in over 20 states and with multiple different Networks, without ANY FOREWARNING to your paying customers is UNACCEPTABLE, period! Comcast/Xfinity owes all customers in all markets that lost channels without forewarning a refund!
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user_fa802d
Visitor
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4 Messages
4 days ago
Contract issue I read in certain cities?
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user_fa802d
Visitor
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4 Messages
4 days ago
It's scripts they want to charge xfinity more so if their cost goes up so does yours it's a contract issue and not everywhere if you Google it there is more info that explains it ..abc cvs a few others are a 3rd party that xfinity pays them for they are the issue not xfinity
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XfinityAbby
Official Employee
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775 Messages
3 days ago
@user_9rraw3 Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.
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user_wob1ac
Visitor
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1 Message
3 days ago
Disappointed that we can't watch the NCAA Women's Basketball Championship because of this situation.
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user_hb7ksk
Visitor
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1 Message
2 days ago
I wonder if we will get a refund or if our bill will be lowered since we are no longer getting ABC. We are paying for a product we are no longer receiving.
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user_nvoure
Visitor
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1 Message
1 day ago
Extremely frustrated to not have a network channel like ABC where many shows are broadcasted. Please make a deal with them. This is unfair to viewers paying for cable.
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user_7uj9w9
Visitor
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1 Message
1 day ago
Paying more than $200 a month and not getting and over the air channel has me wishing fiber or any other option was available so I would be finally free of Comcast.
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user_mfi7uy
Visitor
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1 Message
11 hours ago
Not only that, but we get overcharged for every single purchase made on Xfinity. Just basic services & programs including local broadcasting channels & it's like paying for a car payment monthly. And now, just because Xfinity obviously couldn't negotiate a great rate with Scripps to be able to continue coverage of the channel, we, the consumer, is being punished and overcharged. Where is our credit for not being able to watch a channel that we have been able to watch for years thru Xfinity & I am sure have paid a premium for it.
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user_fbd092
Visitor
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1 Message
7 hours ago
I think that Xfinity needs to rethink their model, as losing a network is just going to cause more people to cut the cord, especially those that were already on the edge. Weigh that into your negotiations, as I am one of them. Give me a break that they are too expensive, you take enough…
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user_xx7pjd
Visitor
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2 Messages
6 hours ago
It looks like xfinity is still dragging its feet in settling the Scripps contract dispute. I’m wondering if the reason for not negotiating a contract is because many of your customers are locked into 5 year contracts and you can’t charge US more money. Do we have to wait 5 years for ABC to come back to the tv lineup?
I see that you’re really pushing people to purchase your phones in your television ads. How much are you paying for the ads? Yet, still NO deal with Scripps. Doesn’t look good on your part xfinity. I wonder what service you’ll deny your phone customers in the future!!!
Still expecting to see a refund on my bill this month.
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