New Poster
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2 Messages
Your payment is due today notice when auto payments are set up
Does the left hand of Comcast/Xfinity not know what the right hand is doing?
It would be better to send a reminder that the next autopayment is coming up.
New Poster
•
2 Messages
Does the left hand of Comcast/Xfinity not know what the right hand is doing?
It would be better to send a reminder that the next autopayment is coming up.
XfinityJeniece
Official Employee
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4.6K Messages
26 minutes ago
Hey there, @bankerjsb, thanks for reaching out through Xfinity Forums regarding your payment notifications. I can understand how receiving a payment due notice when Auto Pay is already set up can be confusing. I appreciate you sharing your feedback about making these notifications clearer. We are always looking for ways to improve the customer experience.
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