Visitor

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1 Message

Monday, June 29th, 2026 2:11 PM

Years Later And Same Terrible Website

Glad to see Comcast hasn't updated their site. You search for xfinity's website is awful, and all you find are post about it. I had to change my card info. After failing 3 times I had to do it via the phone. Now I have to pay $5.99 more for Comcast stupidity.  Same [Edited: "Language"] service  from Comcast.

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Official Employee

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2.9K Messages

27 days ago

 

user_ayivk2 I would be sharing my feedback if I were in your shoes too. Our team is here to help and make sure everything is correct on your account and yes, that can happen.

When the Xfinity payment system detects multiple failed payment attempts (especially with incorrect card info), it can temporarily block or restrict online payments as a fraud prevention measure. It’s not permanent, but it can feel like you’re locked out.

 

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