Xfinity/Internet Essentials Fraud

I do not owe you any money for the last four months of internet essentials (correction four months minus 1 day to see if my computer would work which it did not). Sometime in mid January one of your [Edit: Inflammatory] representatives with lots of background noise told me that my account was on hold which apparently is a big lie if I have a due balance. Discovering I had a over due bill and calling Xfinity last week I wasted another half hour was told by another [Edit: Inflammatory] representative that she would credit my account and put it on hold or freeze until retiring to call 10 minutes later [Edit: Language] on the recorded agreement on both sides. I will fight this in court. I have not used my computer but once in January can can prove it. You use a bunch of unprofessional and non truthful, [Edit: Inflammatory] representatives that test the patience of adult customers. I need to speak not text with the office that has the authority to resolve this matter. I'll maybe the citation for the class action law suit Xfinity is about to acquire.