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Saturday, December 2nd, 2023 10:56 PM

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Xfinity wifi shut off, need help setting up payment arrangement and getting it turned back on today.

I have a past due balance of 70 dollars and today they shut off my wifi, but someone I know said that there is a way I can set up a payment arrangement and get it back on today

Official Employee

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744 Messages

1 year ago

Hello @user_8dd2en we know that sometimes we all need extra time to pay, but also need to stay connected! If you are eligible for a payment arrangement, you can easily set one up on your own via your online account profile. Here is a helpful article that provides an overview on how to Set Up a Payment Arrangement for Your Xfinity Balance. Once that is set up, services are restored and will remain online until the agreed data set. Let me know if this helps!

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