Visitor
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1 Message
xfinity support
I am looking to try to cut my xfinity bill down with my home service and tv. I still need the internet, but I got laid off and will have to make a choice to cancel tv all together unless there is a new package that I can get into
XfinityAirelle
Official Employee
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3.2K Messages
3 hours ago
@user_decjau
We’re really sorry to hear about the layoff. That’s a tough situation, and we completely understand needing to reevaluate expenses right now.
We’d definitely like the opportunity to review the account with you before you make any decisions about canceling services altogether. Depending on what’s available in your area, there may be options to lower the monthly bill through different package structures, internet-only plans, or promotional offers that better fit your current needs and budget.
Our goal is to help keep you connected while finding something more manageable financially. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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