The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hey there, @user_nueft9, thanks for reaching out through Xfinity Forums regarding your plan. We would be happy to check if your account has been upgraded to the correct speed tier. You have reached the right place. I see you sent over a Direct Message, and we will continue to assist you there.
EG
Expert
•
114.2K Messages
1 month ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
•
3.5K Messages
1 month ago
Hey there, @user_nueft9, thanks for reaching out through Xfinity Forums regarding your plan. We would be happy to check if your account has been upgraded to the correct speed tier. You have reached the right place. I see you sent over a Direct Message, and we will continue to assist you there.
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