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1 Message
Friday, September 5th, 2025
Request service outage credits.
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Expert
114.2K Messages
2 months ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
368 Messages
Greetings @user_ysl33, did you know you can actually do this within the xfinity app? Checkout the article below for step by step instructions on how to do so!Request a credit from the Xfinity Assistant
EG
Expert
•
114.2K Messages
2 months ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinM
Official Employee
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368 Messages
2 months ago
Greetings @user_ysl33, did you know you can actually do this within the xfinity app? Checkout the article below for step by step instructions on how to do so!
Request a credit from the Xfinity Assistant
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