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user_s8znff
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Wednesday, August 19th, 2026 7:53 AM

Xfinity bill doubled in price - yikes, help!

Our bill recently doubled – I’m guessing we reached the end of a promotion, but the new price is currently unaffordable. Both of us use the internet for school and my partner also games, so having “less” internet isn’t particularly feasible (e.g. a cap on data might prove to be more expensive). What else can we do to reduce the amount we’re paying, aside from switching providers? We’re out of ideas.

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37 minutes ago

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EG

Expert

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120.1K Messages

47 minutes ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityPeterH

Official Employee

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3K Messages

37 minutes ago

 

user_s8znff Let's take a look at your account and see what you qualify for. Please send us a DM with your full name and complete address. 

How to Send Us a Direct Message:

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https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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