U

Visitor

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1 Message

Saturday, April 26th, 2025 3:48 PM

xFi Complete was added without permission

xFi Complete Was recently added to my service. I want it removed. I do want $25 added to my bill. 

Official Employee

 • 

2.2K Messages

1 month ago

 

user_jhnky7 Hello there and Happy Saturday! Thank you so much for taking the time to contact us and we are here happy to help with the changes you are looking to make. To get started can you send us a DM with your name and service address?
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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