moaktw's profile

New Poster


1 Message

Mon, Dec 21, 2020 7:00 PM

Wrong bills

I have called in, done the Comcast support, twitter and they always agree then dont credit my account $20 overcharge. 


Accepted Solution


Official Employee


18.9K Messages

6 m ago

@moaktw Apologies for the issue and experience that you described above. 


In reviewing your account, I can see the credit was applied today. You will see this credit in My Account and on your next cable statement. 


Apologies again and thanks for your patience.  

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