WORST WEBSITE EVER

You guys have the worst website ever! I’ve been trying to pay my bill for three days now and it’s like this every time. Please fix it or don’t but it’s literally the reason why I’m switching companies!

Responses

XfinityJeniece

Official Employee

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2.9K Messages

2 months ago

Hey there, user_yvogeh, thanks for reaching out through Xfinity Forums regarding your feedback. We definitely do not want to lose you as a customer and I will make sure that website feedback is submitted. We are always looking to improve the customer experience. Here is a link with the ways you can make a payment on your account, https://www.xfinity.com/support/articles/pay-your-bill-echat.

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user_n3iwah

1 Message

1 month ago

I second this post... how can an internet service provider be so bad at this... it been beyond bad for years! NO hope whatsoever that anything will change.

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XfinityBenjaminM

Official Employee

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1.8K Messages

user_n3iwah Thank you for your feedback and we are sorry that you're not having a good experience. If there is anything we can do to help with any service issues you might be having, please let us know.

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1 month ago

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user_yvogeh

WORST WEBSITE EVER

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