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user_g8fubp
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2 Messages

Monday, January 27th, 2025 10:09 PM

Worst price hikes. Not worth it

Xfinity is a ripoff. Most expensive bill in my house. More than my truck and insurance combined! But hey, I’m sure the billionaire CEO needed a new private jet or private island to play with all little rich friends on. Piece of advice, stop trying to sell everyone a phone and watch when we’re trying to reduce our bill. Do you really think I want to cut a check for over 500$ a month for your below par services? My bill just went up to 361.90$ per month. That’s only cable and internet.  Needless to say I’ll be contacting dish and direct tv for cable and frontier for internet when I’m done with this review.

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Updated 

3 months ago

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EG

Expert

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109.9K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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user_g8fubp

2 Messages

@EG​ no this did not help. Comcast even said they would have a rep from their customer loyalty team call me with some better offers but I never recieved a call back. So now I would have to say I give their customer service department a 0 out of 10 stars as well. 

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3 months ago

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XfinityJanelle

Official Employee

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1.5K Messages

Hey @user_g8fubp , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out about your bill. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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3 months ago

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