Visitor
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1 Message
Why is the website so slow?
Xfinity's website is very very slow, the slowest out of all the websites I visit.
There's also design / layout issue with confusion between the different services - mobile, internet, tv, etc.
Please fix.
It's not a browser issue, or cache, or other things you may want to side track.
It's the website.
The app is also very slow.
XfinitySara
Official Employee
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1.7K Messages
24 days ago
Thank you for this feedback, @user_fiorwd. To confirm, you've already attempted troubleshooting of the website and the app, and are simply wanting to submit your concerns? Not to worry, our analysts keep track of these types of suggestions, and we truly appreciate any information you're willing to share. And if you do need additional support, our team here is great to work with! We are experts in all things related to your account, service(s), equipment, bill, and more. Just let us know if there's anything else we can help with today, and it would be our pleasure to support you and your household.
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