Visitor
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1 Message
Why im getting charge one thousand dollar
I dont understand why I am getting charged 1k 3 months in a row I was out of the country back in July for 10 days and I already pay for that cycle but I keep getting charged 1k
Visitor
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1 Message
I dont understand why I am getting charged 1k 3 months in a row I was out of the country back in July for 10 days and I already pay for that cycle but I keep getting charged 1k
XfinityDemitrius
Official Employee
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3K Messages
1 hour ago
Hey @user_d9esvy, Thank you for taking the time to reach out via our Xfinity Forums Community support page. We would be more than happy to go over the Xfinity account and billing. Is this regarding the Xfinity Mobile account or the core Xfinity services account? Are you seeing multiple attempts at charges due to a failed payment attempt? Could you please provide more detail about the issue and hand? The more details you provide, the better we can assist. We hope to hear from you soon.
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