Why has internet fee nearly doubled in one year?

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

@user_5e8n44 

I'd like to know why my internet fee has nearly doubled in one year -
Account number:  Ending in ----
01/17/2024 Payment amount:  $47.13 
01/17/2025 Payment amount:  $83.13 
I use the internet, that is all.  I am not interested in your programming so don't charge me for things I don't even use.
If you raise the rate another time this year, I will immediately cancel and take my business elsewhere.
Sincerely,
Mike

It sounds as though the promotion you were on is out now and you'll need to get a new promotion to keep your price down.

Thank you so much for taking the time to reach out to Xfinity Support @user_5e8n44!  We are so glad to hear from you and want to help in any way that we can to address your billing concerns.  No worries!  You have reached out to the best team to get things ironed out.  So that we can get started, please feel free to shoot us a private message with your details so that we can get started. 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 • An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it