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Friday, March 21st, 2025 12:33 AM

Why can't I speak to someone in person?

I have called three times about a refund I was told I would receive and I keep getting sent to an automated system. You are about to lose a customer

Official Employee

 • 

3K Messages

1 month ago

Hey there, user_0hlf1z, thanks for reaching out through Xfinity Forums regarding your account. We definitely do not want to lose you as a customer. We are a team of live agents on this platform, and we are happy to answer any questions you might have. 

 

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