Regular Contributor
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109 Messages
When do I see automatic billing and paperless discount?
A few months ago I enrolled in automatic billing, and paperless statements. In those three months I have not seen any discount on my bill. From what I have read on the rate card for my area, I can get a discount for it. I was wondering if I qualify for this discount? I am not looking for a handout or a discount if I do not qualify for it. This is just a simple inquiry if I can get this discount or not.
Responses
Accepted Solution
CCTeds
Official Employee
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18.9K Messages
6 m ago
@strykerzr350 What @Again has posted above is accurate.
That being said, as a courtesy, we have applied a credit to your account ahead of when the discount would have kicked in. Thanks for your patience.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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Again
Expert
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25.8K Messages
6 m ago
It's 3 months or 45 days after signup. If you don't see the discount on your next bill, post back.
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