@user_l1boli, hello! Thank you for your post. I can look over your bill to see what is going on. Please, send a DM to Xfinity Support with your full name and address to get started. I'll see you there!
Hi there, @user_qpb29z! What did you need a hand with in regard to billing?
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XfinityTony
Official Employee
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1.3K Messages
2 days ago
@user_l1boli, hello! Thank you for your post. I can look over your bill to see what is going on. Please, send a DM to Xfinity Support with your full name and address to get started. I'll see you there!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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