@user_l1boli, hello! Thank you for your post. I can look over your bill to see what is going on. Please, send a DM to Xfinity Support with your full name and address to get started. I'll see you there!
Hi there, @user_qpb29z! What did you need a hand with in regard to billing?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
CC_Tony
Retired Employee
•
1.4K Messages
2 years ago
@user_l1boli, hello! Thank you for your post. I can look over your bill to see what is going on. Please, send a DM to Xfinity Support with your full name and address to get started. I'll see you there!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
2
0