jerseyboy69's profile

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2 Messages

Friday, January 19th, 2024 8:41 PM

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WHat are the Service fees of $39.50 i am charged for?

i looked at my bill and i see a charge for a service fee of $39.50, split in Broadcast TV fee and Regional Sport fee

Official Employee

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1.3K Messages

1 year ago

@jerseyboy69 Thank you so much for reaching out to us here today with your questions about your bill! You can find a list and description of the most common fees and other charges that you may find on your bill here https://www.xfinity.com/support/articles/most-common-taxes-fees-surcharges-on-your-bill. 

Official Employee

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1.3K Messages

 

Nightwolf Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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1 Message

10 months ago

Still no explanation on the $39.50 fees. How about just breaking them down for us. I don't see anywhere that talks about that fee. It's not mentioned on the link you sent either.

Official Employee

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3K Messages

No worries user_29rsac! I would be happy to provide the talking points for both of those fees here from the article. Let us know if you have any additional questions!

 

 

The Regional Sports Network fee is an itemized charge. It isn’t a government-mandated fee and may change from time to time. It's based on the costs we incur to provide regional sports networks to our Xfinity TV customers. These costs include the fees regional sports networks charge us to carry them on our cable systems, which are among the fastest growing components of our programming costs. The Regional Sports Network fee isn’t included as part of our promotional pricing or pricing under your contract and can increase during your promotion or contract. You'll receive advance notice before an increase takes effect.

 

The broadcast TV fee is an itemized charge. It isn’t a government-mandated fee and may change from time to time. It’s based on the costs we incur to provide local broadcast stations to our Xfinity TV customers. These costs include the fees broadcast stations charge us to carry them on our cable systems, which are among the fastest growing components of our programming costs. The broadcast TV fee isn’t included as a part of our promotional pricing or pricing under your contract and can increase during your promotion or contract. You'll receive advance notice before an increase takes effect.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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