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Thursday, June 13th, 2024 5:04 PM

Updated bank info for billing.

I need help with this. You’re using a checking account that I have closed.

Official Employee

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780 Messages

1 month ago

Hi there, @user_jmr9nc! Thanks for reaching out to us here on the Community Forum! You can find out how to update your saved payment information with the information located here : https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments

It includes directions for updating via our website and the XFINITY app! Let us know if you run into any issues. Thanks! 

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