Unexpected increase in bill

I have been a Comcast/Xfinity customer for 32 years. I have been TOTALLY satisfied, until this past 5 months. It was 5 months ago that I noticed a substantial increase t my monthly bill. I chatted at the time (September 2025) with live agent Khushal, who, in the end, was very helpful. I learned that Xfinity had added Netflix and Stream Saver services to my account. These services were unrequested and unwanted, and were added without notice. I felt at the time that this was a deceptive business practice, something I had never experienced in my 31 1/2 preceding years with Xfinity. Khushal lowered my bill, which took effect in October 2025.

Today I learned that my new monthly billing has increased $63.05. In looking at my bill online, I see that Netflix and Stream Saver services have been added to my bill. Needless to say, these services were unrequested and unwanted. I REALLY dislike thinking that Xfinity is engaged in deceptive billing practices, and I am VERY upset at having to deal with this again. I attempted to chat with a live agent today, for purposes of advising them I've learned it's time to move to a new provider, but I received a reply that due to heavy volumes for live agent chats, to "try again another time", which brings me to make this very first post here.

I am not looking forward to changing my internet and TV services, but even more so the daunting task of changing 32 years of registering my Comcast email address with my banking accounts, so many of my investment and retirement accounts, insurance benefits accounts (I could go on, but won't).

I hope others are not experiencing this unexpected, unrequested, unwanted addition of services to their accounts.