Unethical business practices part 2

Now after I call Xfinity mobile and get transferred to an actual person in billing for cable and internet I am being told my ticket number and ticket have been closed yet my issue is still unresolved. I am being told I should not have been offered that promotion and they will escalated it again. This is a joke

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Unethical business practices

Responses

XfinityOrlandoM

Official Employee

•

1.8K Messages

2 days ago

@user_3r47ym

Thanks for reaching out to us, go ahead and send me a direct message and we'll be able to assist you further with your billing concerns

Here's the detailed steps to direct message us:

Click "Sign In" if necessary
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message you further?

0

Billing

user_3r47ym

Unethical business practices part 2

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