Unethical and Incompetent Service

We called Comcast to reduce the number of movie channels we were paying for in February of 2026 (Acct. [Edited: "Personal Information"] and customer at this location since 2007) because the bill was nearly $400 per month for a place we only visit 2-3 months per year. They said the bill was reducing to below $300. When we came back in town, we noticed the phone had been shut down. We called Comcast to get it corrected. They said someone on their end had put it into "provisional". Next, the morning of 4/9 the cable tv is no longer working in our den. After an hour plus on the phone, the agent said she needed our credit card number. When I asked why she said Comcast had canceled service to two of our three boxes and that we would have to pay a higher fee to get the service back. There was no notice, our billing is current, and they say they have to come out to our home to provide a new box. So, we have to wait on their timing and incurr additional cost for something we shouldn’t be billed for.  There is something really wrong with this, almost pathological. Comcast is almost forcing people to go to Starlink and Youtube TV to get away from such poor and unethical service.