Visitor
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3 Messages
Unable to add the $30/mo Unlimited Data option
When I click on the link (https://www.xfinity.com/buy/plan/checkout/XFINUDAT) to add unlimited data to my plan I get the following error:
Temporarily unavailable
The product you’re interested in isn’t available for purchase at this time.
Get updates about Xfinity Home, Xfinity Cameras, and 24/7 Video Recording.
How do I go about getting it added? I am not interested in adding the Xfi complete as I prefer to own my own modem/gateway.
Accepted Solution
XfinityDemitrius
Official Employee
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1.8K Messages
3 years ago
Thank you for contacting customer support through our Xfinity Support Forums. I hope you are doing well. I would be more than happy to offer my assistance in getting the Unlimited Data Plan added to your account. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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