Regular Visitor
•
3 Messages
TV Box cost increase
I see the monthly cost of each TV box went up from $5 each to $7.50 each. There was never a notice about this.
Update: I found the notice at the end of the previous bill. Basically saying since their costs are going up that they are passing that on to the customers. Understandable maybe for programming and distribution, but for boxes I already have?
Responses
Accepted Solution
Again
Expert
•
25.8K Messages
6 m ago
Do you read your billing statements? Notices of increases are usually found there.
0
0
Doublek1229
Contributor
•
44 Messages
6 m ago
Comcast is hilarious.
These boxes probably cost them $25 a piece. They then charge their customers a $7.50 a month "rental fee"
Why not just allow the customer to purchase the box.
What a scam
0
0
ComcastRob
Official Employee
•
271 Messages
5 m ago
@Doublek1229
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0