petegto7's profile

Regular Visitor

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3 Messages

Wed, Dec 30, 2020 2:00 PM

TV Box cost increase

I see the monthly cost of each TV box went up from $5 each to $7.50 each.  There was never a notice about this.

 

Update:  I found the notice at the end of the previous bill.  Basically saying since their costs are going up that they are passing that on to the customers.  Understandable maybe for programming and distribution, but for boxes I already have?

Responses

Accepted Solution

Again

Expert

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26.1K Messages

7 m ago


@petegto7 wrote:

I see the monthly cost of each TV box went up from $5 each to $7.50 each.  There was never a notice about this.


Do you read your billing statements?  Notices of increases are usually found there.

Contributor

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44 Messages

7 m ago

Comcast is hilarious.

 

These boxes probably cost them $25 a piece.  They then charge their customers a $7.50 a month "rental fee"

 

Why not just allow the customer to purchase the box.  

 

What a scam

Official Employee

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314 Messages

7 m ago

@Doublek1229

 

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

Visitor

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1 Message

1 m ago

If I use the Comcast mobile remote app on my phone, can I remove the $7.50/mo fee?

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