Hello @user_fkl2ux, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
[Edited Personal Information] AMOUNT 101.27 TO BE TRANSFERED IN MY BANK ACCOUNT OR MAILED AT MY CANADIAN ADDRESS IN QUEBEC. [Edited: Personal Information] THANK YOU
user_74mwho Please follow the instructions below to send us your full name, full name for the account, and your service address via Direct Messaging. Please do not post personal information in the public forums, as this does violate our Community Guidelines.
"Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section."
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XfinityChelseaB
Official Employee
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1.8K Messages
5 months ago
Hello @user_fkl2ux, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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user_74mwho
Visitor
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1 Message
10 days ago
[Edited Personal Information] AMOUNT 101.27 TO BE TRANSFERED IN MY BANK ACCOUNT OR MAILED AT MY CANADIAN ADDRESS IN QUEBEC. [Edited: Personal Information] THANK YOU
(edited)
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