Trying my best
I tried to get just one more extension today on my account since I have been directly effected and dislocated from work due to the pandemic. I have applied for unemployment but my state is behind and is taking awhile to process my claim. I received a job offer and am now just waiting on my background check to clear so I can get back to work. Up until I lost my job I did make my payments whether it be in one payment or paid timely on my arrangements. I was last able to pay a portion of my arrangement on Nov 11. My service has not been shut off since I became a customer. I tried to get another extension just for a little bit so that I can hopefully start work or receive my unemployment and all they were able to do was require half of my past due balance to get 10 more days of service. I live in an area that does not have hot spots I need my service to file UE claims and receive calls regarding my hopefully future employment. I hope I am able to make the payment today. This year has been tremendously hard on everyone around the world, and I hope 2021 provides some relief.