Visitor
•
1 Message
Transfer service to roommate
Hello! I am moving and my roommate is staying at our place, and I would like to transfer the internet service to her so she can keep the equipment. I've already moved so I'll have to do it online. Thanks!
XfinityDemitrius
Official Employee
•
2.8K Messages
1 month ago
Hey @user_j943v5. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to submit a request to change account ownership. I would highly recommend closing and opening a new account with your roommate versus an ownership change. You can learn more by visiting our 'Change ownership of an Xfinity account' support page.
If you would like to submit a request, please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
(edited)
0
0