thiefs.

i’ve been being charged since june 2024 for a router that the xfinity man took when he upgraded my router. i was told id be credited the $360 and was only credited back $60. was told that they cant go back that far which is a bunch of [Edited: "Inappropriate Language"] because they did it before when i was being charged for it. was off my account for a few months before they added it right back. the customer service representatives i’ve talked to the last 4 days are all extremely rude, cut you off and don’t let you speak. i am not paying this bill. ever. an attorney has already said if it went anywhere i would win because this is wrong.