Visitor
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1 Message
Temporary Service Plan issue
I enrolled in a temporary service plan and paid the $50 to activate. The $50 payment is posted to my account but just as a regular one-time payment, the payment plan and monthly payment details are not reflected on my account, and my service has been disconnected. Can anybody help me out? I have screenshots with receipts from the payment plan. I need it to be recognized because payment was taken and service to be restored.
EG
Expert
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110.8K Messages
30 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3.2K Messages
30 days ago
Hey there, user_ca0fir, thanks for reaching out through Xfinity Forums regarding your payment arrangement. We truly appreciate you making a payment to your account. Have your services now been restored?
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