Taxes, fees and other charges

I've already checked with the tax authorities, and none of the above mentioned taxes or fees have changed at the municipal, state, or federal level. It appears that Xfinity increased them significantly unilaterally, since there is no other logical explanation, and as you can see above these increases were significant. For example, he NH State Communications Tax charge on my bill has almost doubled, yet the NH State Communications Tax has not changed.

An excellent point @user_crlv6a!

Rate changes in the case of some fees can and do change quarterly, and the totals billed for fees can vary based on the total billing amount for services, as many of those rates are not a flat fee, but calculated as an overall percentage of your bill.  If your monthly charges for services increased, then some fees would also increase as well. 

The fees are based on my telephone plan, which has not changed.

If the total rate you were paying for your bill included multiproduct discounts that have changed @user_crlv6a , then the amount charged for taxes and other fees would have been based on the amount paid 'post discount'.  While the base rate for services may not have changed, if you had a promotional roll off that affected the bottom line by reducing the actual overall payment amount, this could also affect certain taxes and fees. 

We would be happy to review your billing with you if you would like to determine if this or other factors may have affected the amounts on your billing. 

To get started, please send us a Direct Message* with your full name, and your complete services address. 

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(*Note: Never send a direct message to us unless requested by us.)

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