Hello @user_hpuwhz, and thanks for reaching out on our Xfinity Community forums!
If you'd like to remove your Streaming TV service, you can often do so yourself using the Xfinity Plan Builder. Simply sign in to your account, select "Manage Plan," and review your current services. From there, you can customize your package and remove Streaming TV if it's available as a standalone change for your account.
You can also open the Xfinity app, navigate to your account and services section, and select the option to manage or change your plan. The app will walk you through any available package changes and show how removing Streaming TV may affect your monthly rate.
If the option isn't available online, it may be because your current package includes Streaming TV as part of a bundled offer, in which case a representative can help review available alternatives.
Let us know if you need additional assistance with this. We'd be happy to help! 😀
XfinityCliff
Official Employee
•
648 Messages
12 hours ago
Hello @user_hpuwhz, and thanks for reaching out on our Xfinity Community forums!
If you'd like to remove your Streaming TV service, you can often do so yourself using the Xfinity Plan Builder. Simply sign in to your account, select "Manage Plan," and review your current services. From there, you can customize your package and remove Streaming TV if it's available as a standalone change for your account.
You can also open the Xfinity app, navigate to your account and services section, and select the option to manage or change your plan. The app will walk you through any available package changes and show how removing Streaming TV may affect your monthly rate.
If the option isn't available online, it may be because your current package includes Streaming TV as part of a bundled offer, in which case a representative can help review available alternatives.
Let us know if you need additional assistance with this. We'd be happy to help! 😀
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