Sports Network courtesy adjustment
I just received an email saying : Good News! We are giving you a courtesy adjustment on your account this month.
The the email goes on to say:
This adjustment is in addition to the courtesy adjustment in your October bill and is part of our commitment to give customers 100% of what we receive, now and in the future.
I never received any courtesy adjustment on my October bill. I haven't changed anything to my service in a year. I checked my bank account and all my payments were the same as always.
So what happened to the adjustment for my October bill? And will I get the adjustment for this month? Does the adjustment show up on your bill anywhere?