Speak to an Agent

Question

I need to speak to an agent concerning my billing and am ready to switch service providers because of bad customer service. What phone number and extension can I call to speak with a live agent?

EG · Answer

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityGabriel · Answer

user_xp31fj, Hi there! Thanks for taking the time to reach out. We would surely miss your business and are sorry to learn about this experience. Youv'e come to the right team. Our team of experts are dedicated to resolving billing concerns over social media. We are happy to assist. To further discuss the billing details, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

Billing

user_xp31fj

Speak to an Agent

EG

XfinityGabriel

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