Good morning @user_585q5s, and thanks for posting your question to the Xfinity forums, and thanks to @EG for moving the post, so we would be able to respond, I hope you are both having a good day so far. You have come to the right place for assistance with the billing. Is this for an issue with your current bill, or are you looking for a new plan promo?
Simply beyond acceptable... user_585q5s would like to speak to a live agent (not an AI robot). Please provide your Xfinity customer with instructions on how to speak with a live agent about a billing. Xfinity can either provide a phone number, an email address, or have the agent call back. Does this make the question a little more clear for you?
EG
Expert
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117.6K Messages
18 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeff
Official Employee
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850 Messages
17 hours ago
Good morning @user_585q5s, and thanks for posting your question to the Xfinity forums, and thanks to @EG for moving the post, so we would be able to respond, I hope you are both having a good day so far. You have come to the right place for assistance with the billing. Is this for an issue with your current bill, or are you looking for a new plan promo?
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user_x55y97
Visitor
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1 Message
14 hours ago
Simply beyond acceptable... user_585q5s would like to speak to a live agent (not an AI robot). Please provide your Xfinity customer with instructions on how to speak with a live agent about a billing. Xfinity can either provide a phone number, an email address, or have the agent call back. Does this make the question a little more clear for you?
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